Arrival Experience: The hotel is happy to organize a taxi pickup, which can be charged to the room making it easier to step off the plane and into a car in a jiffy. Once at the hotel, the large glass doors swing open to reveal a bright, marble-swathed lobby with plentiful seating areas for conversation. The reception desk is staffed heavily insuring there is never a wait. Management here has made it a priority to insist on top customer service, which is evident in the service levels from every staff member throughout. From addressing guests by name to constant smiles, this hotel makes a grand impression. Beyond the lobby is a comfortable lounge that gives way to the outdoor courtyard and swimming pool.
Dining: The hotel’s location across from the high-end Multiplaza Mall is a treat for guests offering dozens of dining and shopping options plus a multi-screen cinema. Nau Lounge offers trendy cocktails and light snacks including sushi and sashimi off to one side with popular music providing a fun backdrop. The Factory Steak and Lobster restaurant serves impressive lunch and dinner meals paired with fine wines and spirits. The setting is both elegant and comfortable and attracts a strong local following as well. A third eatery, Azulejos, offers international fare for three meals a day including an impressive breakfast spread. Room service offers a nonstop menu.
Accommodations: Guest rooms are fresh from renovations with two elevators leading to bright hallways punctuated with blond wood doors. Behind each is the city’s finest décor with soft carpeting and large king or queen beds topped with duvets. In the corner, large work desks front swiveling chairs. Amenities include phones with voice mail, high speed Internet (for a fee), night stands with alarm clocks, and armchairs in the corner by side tables. Full-length mirrors and large closets are nice as are bright baths with stacks of cotton towels and Agraria toiletries boasting a lemon verbena scent. Coffeemakers boast free Honduran coffee, and minibars and robes are also available. The seventh floor is reserved for Ambassador guests, and the ninth floor is the club level where a comfortable lounge serves a nice breakfast buffet with local dishes spicing up the options. All-day drinks and an evening happy hour with free wine and cocktails are popular as are the Honduran hot snacks. Many days, guests can pay a small $25 upgrade for access to the club level and free Internet ensuite, which is a bargain at a business hotel.
Conclusion: The swimming pool here is compact, but ringed with padded lounge chairs and clever fabric-shielded day beds. Underneath the terrace canopy is a popular bar and fountain that spills into the pool. Bar service all day makes this a great hangout especially on weekends. Meeting space surrounds the pool and fills the bottom floor for corporate events, and a business center is always staffed. One level below the lobby is the spa offering beauty and massage treatments at affordable prices. Views from both sides of the building are interesting with either shopping mall or cityscapes that are always active and entertaining. This is the city’s top choice for both business and leisure travelers, and its excellent location provides ample diversion for long-stay guests.