The process of reviewing a credit report to verity that the information is valid can be a daunting task. Often times there are errors or omissions that need to be rectified. One woman worked on getting errors fixed on her Equifax report and was unsuccessful. However, according to emirates247.com on Tuesday, July 30 the federal jury in Oregon, USA awarded Julie Miller $18.6 million for major mistakes on her credit report from Equifax Information Services.
Equifax Information Services neglected to fix the mistakes within Miller’s credit report even though she tried for two years. Because of their negligence in handling her claims correctly she was awarded $18.4 million in punitive damages and $180,000 in compensatory damages. It’s widely speculated that the credit bureau agency will seek an appeal rather than paying out any money right away.
The jury heard statements that Miller attempted to contact Equifax about eight times between 2009 and 2011. During these calls she tried to have all inaccuracies corrected, including collections and erroneous accounts. The information within her credit report even contained the wrong birthday and social security number.
“There was damage to her reputation, a breach of her privacy and the lost opportunity to seek credit,” said Justin Baxter, a Portland attorney who worked on the case with his father and law partner, Michael Baxter. “She has a brother who is disabled and who can’t get credit on his own, and she wasn’t able to help him.”
Individuals experience difficulties over the information contained within their credit reports frequently. One area that often needs addressed is the process to remove charge offs. Hopefully, individuals will find it easier to work with credit bureaus in the future to alleviate these errors within their reports.
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